Model Diplomat Privacy Policy

This summary provides key points from our Privacy Policy. You can find more details about any of these topics in the sections below.

• What is Model Diplomat?We're an educational platform that helps students learn about Model UN through AI-powered research, country guides, and educational resources.
• Who can use Model Diplomat? Students of all ages can use our platform. Students under 13 need parental consent and supervision.
• What information do we collect? We collect only the minimum information needed to provide our educational services: name, email, your research questions, and usage data to improve our platform.
• How do we use your information? We use your information to provide AI-powered educational content, improve our services, and ensure platform security.
• Do we share your information? We do not sell, rent, or share student information with third parties for commercial purposes. We only share information as required by law or with your consent.
• How do we protect your information? We use industry-standard security measures to protect your personal information, though no system is 100% secure.
• What are your rights?You can access, update, or delete your information at any time. Parents can manage their child's account and information.

Yes! Students of all ages can use Model Diplomat to learn about Model UN. We're committed to providing a safe, educational environment for students while complying with all applicable privacy laws.

For Students 13-17 Years Old: You can create an account and use Model Diplomat independently. We encourage you to discuss with your parents or guardians about using our educational platform.

For Students Under 13:We welcome young learners! If you're under 13, you'll need a parent or guardian to:

• Create the account for you
• Provide consent for your use of the platform
• Supervise your use of Model Diplomat
• Contact us at team@modeldiplomat.com if they have questions

What We Collect from Students: We only collect the minimum information needed to provide our educational services:

• Name and email address (for account creation)
• Your questions and research topics (to provide AI-powered answers)
• Usage data (to improve our educational content)

Student Privacy Protection:We are committed to protecting student privacy and comply with applicable laws including COPPA (Children's Online Privacy Protection Act). We do not sell, rent, or share student information with third parties for commercial purposes.

For Parents and Guardians:You have the right to review, modify, or delete your child's account and information at any time. Contact us at team@modeldiplomat.comfor assistance with your child's account.

We collect only the information necessary to provide our educational services:

Account Information: When you create an account, we collect:

• Name and email address
• Password (encrypted and stored securely)
• Country/region (to provide relevant educational content)

Educational Content: To provide AI-powered research assistance, we collect:

• Your research questions and topics
• Files you upload for analysis (documents, images)
• Your interactions with our AI research tools

Usage Information: To improve our educational platform, we automatically collect:

• How you use our platform (pages visited, features used)
• Device information (browser type, operating system)
• IP address and general location

Social Media Login: If you choose to sign in with Google or other social media accounts, we receive basic profile information (name, email, profile picture) as permitted by your privacy settings.

Payment Information:If you purchase premium features, payment processing is handled by Stripe. We do not store your credit card information. See Stripe's privacy policy at https://stripe.com/privacy.

We use your information solely to provide and improve our educational services:

• Provide Educational Content: Process your research questions through our AI tools to provide accurate, cited information about Model UN topics
• Personalize Learning: Tailor educational content based on your interests and learning progress
• Account Management: Create and maintain your account, provide customer support
• Platform Security: Protect against fraud, abuse, and security threats
• Service Improvement: Analyze usage patterns to improve our educational content and platform features
• Communication: Send important updates about our services, respond to your questions

Legal Basis for Processing: We process your information based on:

• Your consent (for students under 13, parental consent)
• Performance of our educational services
• Legitimate educational interests
• Legal compliance requirements

Yes, we use AI technology to provide educational content. Our AI-powered research tools help students get accurate, cited information about Model UN topics.

AI Services We Use:

• Anthropic (Claude AI) for research assistance
• Google Cloud AI for document analysis
• OpenAI services for content generation

Other Third-Party Services:

• Supabase (database and authentication)
• Vercel (hosting and analytics)
• PostHog (usage analytics to improve our platform)
• Stripe (payment processing)

How We Protect Your Data: All third-party services we use are bound by strict data protection agreements. Your personal information is processed in accordance with this Privacy Policy and applicable privacy laws.

We do not sell, rent, or share student information with third parties for commercial purposes.

We may share information only in these limited circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (like hosting, AI processing, payment processing) under strict data protection agreements
• Legal Requirements: If required by law, court order, or to protect the rights and safety of our users
• With Your Consent: If you explicitly agree to share information for specific purposes
• Business Transfers: If Model Diplomat is acquired or merged, your information may be transferred to the new entity (with continued privacy protections)

International Transfers: Our servers are located in the United States, European Union, and other regions. We ensure appropriate safeguards are in place for international data transfers.

We take data security seriously and implement industry-standard protections:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical and digital protections

Important: While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information and will notify you of any security breaches as required by law.

We keep your information only as long as necessary to provide our educational services:

• Account Information: Retained while your account is active and for a reasonable period after account deletion to comply with legal requirements
• Educational Content: Research questions and interactions are retained to improve our AI services and provide personalized learning experiences
• Usage Data: Anonymized usage data may be retained longer to improve our educational platform

Account Deletion: When you delete your account, we will remove your personal information from our active systems. Some information may remain in backups and logs for a limited time as required by law or for legitimate business purposes.

Yes, we use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for basic platform functionality (login, security, preferences)
• Analytics Cookies: Help us understand how students use our platform to improve educational content
• Functional Cookies: Remember your preferences and personalize your learning experience

Managing Cookies: You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

For detailed information about our cookie usage, see our Cookie Policy at https://modeldiplomat.com/cookies.

You have important rights regarding your personal information:

• Access: Request to see what personal information we have about you
• Correction: Update or correct any inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive a copy of your information in a portable format
• Restrict Processing: Limit how we use your information
• Withdraw Consent: Withdraw consent for data processing at any time

For Students Under 18:Parents and guardians have these same rights regarding their child's information and can exercise them on behalf of their child.

How to Exercise Your Rights: Contact us at team@modeldiplomat.com or manage your account settings directly through our platform.

Response Time: We will respond to your requests within 30 days (or as required by applicable law).

Yes, residents of certain regions have additional privacy rights:

European Union/UK Residents (GDPR):

• Right to object to processing based on legitimate interests
• Right to complain to your local data protection authority
• Right to not be subject to automated decision-making

California Residents (CCPA):

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell information)
• Right to non-discrimination for exercising privacy rights

Other U.S. States: Similar rights may apply under state privacy laws in Colorado, Connecticut, Virginia, and other states.

To exercise any of these rights, contact us at team@modeldiplomat.com.

Yes, we may update this Privacy Policy from time to time.

When We Update:We will update the "Last updated" date at the top of this policy and may notify you of significant changes by:

• Posting a notice on our platform
• Sending you an email notification
• Requesting renewed consent for significant changes

Your Continued Use: By continuing to use Model Diplomat after we post changes, you agree to the updated Privacy Policy.

If you have any questions about this Privacy Policy or your personal information, please contact us:

For EU/UK Residents: You can also contact our EU representative Karl-Gustav Kallasmaa at team@modeldiplomat.com.

Response Time: We will respond to your inquiries within 72 hours during business days.