Diplomacy & Politics Glossary

Conflict mapping visually represents the relationships, interests, and positions of parties involved to clarify sources and dynamics of disputes.

Disarming technique involves acknowledging and validating the other party’s concerns to reduce defensiveness and foster cooperation.

Empathic listening requires fully understanding and emotionally connecting with the speaker’s perspective to facilitate effective communication and conflict resolution.

A mediation approach emphasizing understanding and validating the emotions and perspectives of all parties involved.

A guided conversation process led by a neutral facilitator to encourage open communication and conflict resolution.

The process of guiding a group discussion or negotiation to ensure effective communication and decision-making.

Facilitative mediation guides parties to find mutually acceptable solutions by encouraging open communication and understanding.

Techniques used by mediators to guide parties toward mutually acceptable solutions without imposing decisions.

Interest-based bargaining focuses on underlying interests of parties rather than fixed positions to reach mutually beneficial agreements.

A mediation approach focusing on underlying interests rather than fixed positions to resolve conflicts.

A mediation approach focusing on underlying interests rather than stated positions to find mutually beneficial solutions.

Methods used to facilitate negotiation by focusing on underlying interests rather than fixed positions to reach mutually acceptable agreements.

Interest-based problem solving focuses on identifying underlying interests of parties to develop mutually beneficial solutions.

Distinguishing underlying needs and desires (interests) from stated demands (positions) in conflict resolution.

A mediation approach that focuses on underlying needs and interests rather than fixed positions to facilitate resolution.

A private meeting facilitated by a mediator to help conflicting parties explore interests and negotiate solutions confidentially.

Skillful coordination of private meetings with disputing parties to facilitate progress in mediation.

A mediation method where the mediator moves between parties separately to facilitate negotiation without direct confrontation.

Position reframing involves restating a party's stated demands to reveal underlying interests and open pathways to agreement.

Restorative justice focuses on repairing harm and restoring relationships through facilitated dialogue rather than punishment in conflict resolution.

Shuttle communication involves relaying messages between parties who are unwilling or unable to communicate directly, often used in mediation.

A negotiation technique where a mediator travels between parties who refuse direct contact to resolve disputes.

Shuttle mediation involves a neutral mediator communicating separately with conflicting parties to facilitate resolution.

Methods used by mediators to communicate separately with disputing parties to reduce tension and find common ground.

A negotiation technique where a third party communicates proposals between disputing parties who are not in direct contact.

A disciplined questioning technique to challenge assumptions and explore underlying beliefs during negotiation or mediation.

An impartial individual who facilitates dialogue or mediation without taking sides in conflict resolution.