Diplomacy & Politics Glossary

The process of developing protocols and messages to effectively manage communication during emergencies or reputational threats.

Crafting brief, timely messages that acknowledge an ongoing crisis while providing limited information to manage public perception and media inquiries.

Planned approaches for spokespersons to effectively handle media interviews during crisis situations to maintain trust and control messaging.

Training to equip individuals with skills to communicate clearly and calmly during crises.

A brief prepared message used to respond quickly during crises before full information is available.

The skill of preparing brief, clear messages to manage communication during unfolding crises or uncertain situations.

Creating brief, pre-approved messages for immediate use during a crisis to provide timely and consistent information.

Media handling protocol outlines strategies for effective interaction with media during crisis communication to maintain message control.

Skills and strategies used to effectively communicate with media representatives during interviews or press events.

A method where a group challenges plans or arguments to identify weaknesses and improve strategies in negotiation or crisis management.

The exchange of information about potential hazards to help people make informed decisions during crises.

Scenario planning involves creating multiple plausible future situations to prepare strategies and responses in leadership and crisis communication.

A strategic method that uses hypothetical future scenarios to prepare for uncertainties and guide decision-making.

The abilities required to effectively represent an organization or individual in media and public communication.

Spokesperson training prepares individuals to effectively represent organizations during media interactions and public communications.