USG of Delegate Affairs

The Under-Secretary-General (USG) of Delegate Affairs is a leadership role within a Model United Nations conference secretariat, sitting directly under the Secretary-General and Director-General. The portfolio centers on the delegate-facing side of the conference: ensuring participants are registered correctly, informed in advance, supported during committee, and surveyed afterward.

Typical responsibilities include:

• Pre-conference communication: drafting delegate handbooks, position paper guidelines, country/character assignments, and email updates.
• Registration management: coordinating with the USG of Finance or Operations on payment status, delegation rosters, and credential checks.
• On-site experience: running the help desk, handling delegate complaints, lost badges, dietary concerns, and conduct issues alongside the Charging Staff or Code of Conduct officer.
• Social programming: in some conferences, overseeing delegate socials, cultural nights, or delegate dance logistics, though larger conferences split this into a separate USG of Delegate Experience or Social Affairs.
• Feedback and awards logistics: collecting post-conference surveys and, at some conferences, coordinating the awards tabulation process with chairs.

The exact scope varies by circuit. At North American collegiate conferences such as HNMUN, NCSC, or NMUN, Delegate Affairs is often distinct from Committees (chaired by a USG of Committees or Chief of Staff). On the high school circuit and at many European and Asian conferences (e.g., THIMUN-style or WorldMUN), the title may be folded into "Delegate Experience," "Delegate Services," or "Participant Affairs."

The role is generally considered a stepping stone toward Director-General or Secretary-General positions because it requires cross-team coordination, public-facing diplomacy, and crisis management. Strong USGs of Delegate Affairs are judged less on visible output during committee sessions and more on how few problems delegates encountered — the role's success is often invisible when done well.