Persuasion & Influence — Glossary

A questioning technique aimed at encouraging thoughtful reflection and deeper analysis during discussions or negotiations.

Informal communication routes used by diplomats to negotiate sensitive issues away from public scrutiny.

The process of shaping how information is presented to influence perception and interpretation.

The act of persuading or negotiating with other delegates to gain support for resolutions or positions.

Crafting communication to highlight certain aspects or values to influence audience interpretation and response.

The use of metaphorical language to create vivid mental images that influence attitudes and decisions.

The theory that humans understand and communicate through storytelling, shaping beliefs and decisions.

Using narrative techniques to engage audiences and influence attitudes or behaviors effectively.

Rapport building is the process of establishing trust and harmonious relationships to facilitate effective communication and negotiation.

Use of digital technologies and online platforms to conduct diplomatic communication and negotiations.