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Lesson 12 min 20 XP

Groupthink

How the desire for consensus can override critical thinking in groups — from boardrooms to governments.

When Groups Think Badly Together

Groupthink, a term coined by psychologist Irving Janis in 1972, occurs when a group prioritizes consensus and harmony over critical evaluation of alternatives. The desire to avoid conflict or appear disloyal suppresses dissent, leading to poor decisions that no individual member would have made alone.

Janis identified groupthink in several catastrophic decisions:

The Bay of Pigs invasion (1961). President Kennedy's advisors unanimously supported a plan to invade Cuba that was deeply flawed. Dissenting voices were silenced or self-censored. The invasion failed disastrously.

The Challenger disaster (1986). NASA engineers warned that O-ring seals were unreliable in cold weather, but institutional pressure to launch on schedule led managers to dismiss these concerns. Seven crew members died.

Symptoms of groupthink include: illusion of invulnerability, collective rationalization, belief in the group's moral superiority, stereotyping of out-groups, pressure on dissenters, self-censorship, illusion of unanimity, and self-appointed 'mindguards' who shield the group from dissenting information.